Sunday, March 14, 2010

Our Policy


All measurements and sizes are displayed clearly on each apparel's description page.

The measurements may have minor differ due to the sewing production for those outcomes. All the colors may be different in real life due to different screens and sunlight during photo shot too. We cannot judge the absolute precision level by our own.

Items sold are NEW unless stated.

Order Confirmation

We will send an order confirmation and full payment shall be made within 2 days after the confirmation.

We will provide the bank account details upon the confirmation of order.

Delivery

The postage charges will be bear by buyer.

Email notification will send to you once we received your payment and when delivery has been processed.

We regret to inform you that we will not held responsible for any damages or item lost in post.

Cancellation

Once you've placed an order with us, the reservation will be kept for 2 days.

Should no payment be made by then, unless otherwise agreed upon, the reservation will be cancelled.

Once full payment has been made, we regret that no changes will be entertained. Therefore, you are recommended to make changes before you make payment.

Refund/ Exchange

Goods sold are not refundable, exchangeable or returnable.

Should you have made payment to us and the item is out of stock, we will refund to you the amount paid.

By purchasing an item from us, you are deemed to have been agreeable to all Term & Condition.

*Secret Garden* reserves the right to reject a transaction/ customer at our own discretion.

*Secret Garden* also reserves the right to amend Term & Condition at any time.

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